Patience
This week I learnt the need for patience and understanding in any work sphere. People have different ways of communicating and expressing themselves and at times they may seem quite hurtful and insulting. One needs to understand the base nature of their workmates and look past it. Also the impulse to retaliate can be particularly strong. Therefore one needs to take time out to get their temper under control. Remove yourself from the immediate vicinity of the aggravator and do whatever it takes to cool down. After which you can rethink the incident with a cool mind. If possible ask someone who is unbiased to think it through with you.
Plan
During the day when one gets caught up in work, it is a good idea to take time out, sit down in a quiet spot and look through the list of actions points. Cross out those that you have completed, add follow up points to those that are in the works and plan how to work on those that have not been started on. Also when you begin a task try setting a time limit on it, that way you can push yourself.
